Tobie Town Media, LLC (“we,” “our,” “us”) is committed to protecting the privacy of our customers and website visitors.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or use our services.

By using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information from you when you use our website:

• Personal Identification Information: Name, email address, mailing address, phone number, and other contact details.

• Payment Information: Billing address, credit/debit card information, or other payment details (we use third-party payment processors, and we do not store your financial details).

• Account Information: Username, password, order history, and preferences for services.

• Property Information: Details related to the property being photographed or media services requested.

• Technical Data: IP address, browser type, device type, operating system, referring URLs, and other analytics data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including billing, invoicing, and communication regarding your order.

•To create and manage your account, providing access to media and dashboards.

•To improve and personalize our website and services, based on usage and feedback.

•To send marketing communications, including promotions and updates, if you have opted in.

•To comply with legal obligations and protect our rights (e.g., fraud prevention, risk management).

•To provide customer support and address inquiries or requests.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your data with third-party vendors and service providers that assist us in delivering our services,

such as payment processors, hosting providers, or analytics services.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
• Consent: If you give us explicit consent to share your information with third parties for specific purposes.

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

•Improve website performance and user experience.

• Analyze website traffic and trends.

•Provide personalized content and targeted advertising.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without cookies.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

These include using secure server technology, encryption, and access control measures.

While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy,

including complying with legal obligations and resolving disputes.

We store your media files for one year from the date of service.

After this period, it is your responsibility to back up and store any media you wish to retain.

We are not liable for data loss after the hosting period ends.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You may request access to your personal data.

• Correction: You may request corrections or updates to your personal information.

• Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.

• Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at [email protected]

8. Third-Party Links

Our website may contain links to third-party websites or services that we do not control.

We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or maintain information from children.

If you believe we have collected data from a minor, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated.

We encourage you to review this page regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Tobie Town Media, LLC.

Email: [email protected]

Phone: 662-301-7836